Wine Storage's Frequently Asked Questions

  • Do I need my lock?
  • Yes you need your own lock, that way you’re guaranteed to be the only person who has a key. Our wine cellar has a particular Barrel Lock that must be purchased off us to suit the latch (Cost $15.00). These are highly secure that cannot be simply cut with bolt cutters.
  • How much does it cost to store?
  • It depends on how many cases you have. The great thing about our set up is you only need to take up the amount of space you need. Check out our prices page or submit a Quote Request so we can give you an accurate price.
  • Are there any extra costs?
  • The price you are quoted includes your storage charges and GST. You will need a padlock to secure your unit. For insurance you may already have a policy that will cover you whilst in storage, let your insurance company know that you are storing with us and you should be covered. If not we offer Insurance at extremely competitive rates.
  • How often do I pay?
  • Payment is one month in advance on move in and then on the anniversary date of each month thereafter. You can pay for more than one month in advance if you wish. We refund you any unused storage charges on move out.
  • How can I pay for my storage rental?
  • Cash, Cheque, Mastercard, Visa, Eftpos, Direct Credit, Pay Online via our website.
  • When can I have access to my space?
  • Access is available 24 hours a day 7 days a week. Our Reception hours are 8:00am-5:00pm Monday - Saturday and 10:00am-4:00pm Sundays.
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